Terms of Service

Last updated: November 2025

1. Acceptance of Terms

By accessing or using VisaCoach ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

VisaCoach provides AI-powered visa interview preparation services. The Service uses artificial intelligence to simulate visa interview scenarios and provide feedback. This service is for educational and preparatory purposes only and does not guarantee visa approval or constitute legal advice.

3. User Accounts

When you create an account with us, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service or servers
  • Reproduce, duplicate, or copy the Service without permission
  • Share your account with others
  • Use automated systems to access the Service

5. Intellectual Property

The Service and its original content, features, and functionality are owned by VisaCoach and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not use our trademarks or copyrighted materials without our express written permission.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

VisaCoach does not guarantee visa approval and is not responsible for visa interview outcomes. The Service is for preparation purposes only and does not constitute legal advice.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISACOACH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

8. Pricing and Payment

By subscribing to a paid plan, you agree to:

  • Pay all fees associated with your selected plan
  • Provide valid payment information
  • Accept that fees are non-refundable except as required by law
  • Acknowledge that we may change pricing with reasonable notice

9. Cancellation and Termination

You may cancel your subscription at any time through your account settings. We reserve the right to suspend or terminate your access to the Service at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

10. Modifications to Service

We reserve the right to modify or discontinue the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration.

12. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on this page. By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms.

13. Contact Information

If you have questions about these Terms, please contact us through the information provided on our website.